Computer services
for business

For trouble-free operation and security

ask

Computer services for business

For trouble-free operation and security

ask

Computer Services -
prices and deadlines

  • They are for you if:
    • you know what you need and you can clearly define it
    • you can to leave your computer in our service
    • you don't need it follow-up support
  • An example:
    • I need Windows 10 installation and drivers.
    • I want to have program X, version Y installed.
    • I want to upgrade my computer with a faster drive.
    • I need hardware maintenance because my computer is overheating.
  • Terms of Use:
    • the service is performed in our workshop
    • the price and the execution period are determined after a diagnosis has been made
    • The diagnostic turnaround time is 1 to 3 business days for software issues and 3 to 5 business days for hardware issues
    • payment is made by bank transfer
  • It is intended for you if:
    • I need general consultation
    • I need remote assistance
    • I need regular maintenance
  • An example:
    • What program do I need to do X?
    • I can't handle the computer and I want more attention.
    • I need remote assistance.
    • I need to reinstall Windows, but also backup data and additional settings.
  • Terms of Use:
    • The service is performed after an agreed day and time for execution
    • The service is billed per hour - BGN 50 excluding VAT
    • Payment is made by bank transfer
    • The term of execution varies, according to the specifics of the service

How do we perform computer services?

begining

  • Contact us and get to know us with the nature of your problem.
  • Leave your device at the Geletron service center or send it to us by courier.
  • We will do an initial review of his current condition and diagnostics.

Diagnosis

  • We perform full diagnostics of the software and hardware of the device.
  • We determine the overall technical condition of the computer system.
  • We inform you of what we have discovered, what our recommendations are, the estimated price and the period of implementation.

Answer

  • After your approval, we start working on fixing the problem.
  • Regardless of its nature, we execute the best possible solution with precision and professionalism.
  • To make sure that the computer is running smoothly, we carry out technical tests of the system.

Transmission

  • When we are satisfied with the result, we will contact you to hand over the device to you.
  • We will introduce you in detail to the repair and its final result.
  • We care about quality and the personal attitude to each client, that's why we give a guarantee for every service performed.

Software computer services

We install any operating system according to your needs and preferences. If you use applied and specialized business software, we will configure it and show you its capabilities and functions. We fix bugs, lags and other problems related to the productivity of the operating system and programs.

Software installation

  • Backup the data from the computer
  • Install the operating system (Microsoft Windows)
  • Partitioning disk spaces (creating C: and D: partitions, etc.)
  • Installing drivers (sound, video, web camera, etc.)
  • Create a user account and password
  • Installing critical updates (Windows Update)
  • Optimum speed setting
  • Functionality testing

A full description of the service can find here!

  • Compatibility check (the ability of the computer to meet the system requirements)
  • Installation of application software – (video player, backup program, anti-virus software, Adobe PDF and other programs of choice)
  • Installation of specialized software – (architectural, engineering, accounting software and other programs of choice)
  • Installing the necessary software updates (Updates)
  • Create shortcuts to menus and the desktop (shourtcuts)
  • Functionality testing

  • Compatibility check (the ability of the computer to meet the system requirements)
  • Install Microsoft Office and all product components
  • Installing the necessary product software updates (Updates)
  • Customization of the product according to the customer's choice
  • Create shortcuts to menus and the desktop (shourtcuts)
  • Functionality testing

  • Selection of a suitable product according to the system capabilities of the computer
  • Product installation and registration
  • Updating the program's virus definitions
  • Product functionality testing

Troubleshooting

  • Diagnosis of problems related to productivity
  • OS startup and shutdown optimization
  • Clean up menus, shortcuts and toolbars
  • Remove unnecessary software
  • Cleaning temporary files and registers (Temporary Internet files and Registers)
  • Installing critical updates (Windows Updates)
  • Create a user account and password
  • Enabling and updating security applications (Antivirus software)

  • Diagnostics and troubleshooting
  • Remove viruses, spyware and other malware
  • Operating system repair (blue screens and boot issues)
  • Optimizing OS startup and shutdown (Boot and shutdown)
  • Cleaning temporary files and registers (Temporary Internet files and Registers)
  • Installing critical updates (Windows Updates)
  • Create a user account and password
  • Enabling and updating security applications (Antivirus software)
  • Functionality testing

*price varies depending on how infected the computer is and how long it takes to clean it

  • Backup device, program, or shared folder setup
  • Backing up the data on external media or over the network

  • Data and information recovery from a data carrier (hard disk, flash memory, etc.)
  • Recover data that has been deleted by mistake
  • Recover data from damaged media
  • The service is provided through specialized software products
  • If the media is damaged, it may be necessary to repair it, which is done in a special laboratory

* the price varies according to the volume of data and the complexity of recovery

*the repair is carried out in a special laboratory by our partner, the price varies according to the complexity and the parts involved in the repair

Contact us to learn more.
+359 882 997 383

ask

Hardware computer services

We clean from viruses, restore deleted data, perform preventive maintenance, software optimization and many other computer services. Contact us for any questions related to the health of your computer equipment.

Desktop computers

  • Choosing an appropriate computer configuration, according to the needs of the user
  • Assembling the parts into a working computer configuration
  • Functionality testing

  • Diagnostics of problems related to computer hardware
  • Functionality testing

*paid in case of refused or impossible repair

  • installation or replacement of a computer component
  • Installing the necessary driver and software for normal operation
  • Testing the computer

  • Cleaning the computer from dust (disassembling the computer and cleaning the inside)
  • Replacing the processor thermal paste
  • Silence the computer fans
  • Testing the computer

Mobile computers

  • Diagnostics of problems related to the laptop hardware
  • Functionality testing

  • Dusting the laptop (disassembling the laptop and cleaning the inside)
  • Replacing the processor thermal paste
  • Replacement of thermal pads
  • Mute the laptop
  • Laptop service repair testing

  • Installing or replacing a computer component
  • Installing the necessary driver and software for normal operation
  • Laptop service repair testing

General conditions for on-call services

Submit a computer service inquiry.

    Your Name: *

    Your email address: *

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    Title: *

    Your message: *